Policies

Policies and Service Guidelines
Answers to general questions regarding Silver Bullet Hosting's web hosting services.

Terms And Conditions
Terms and conditions of your web hosting contract.

Spam and Unsolicited Emails
Polices on Spam mail and UCE.

Privacy Policy
Information about our Web Site Privacy policy.

Service

Content

All services may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold us harmless from any claims resulting from the use of the service which damages the subscriber or any other party.

Note: Pornography and sex-related merchandising are prohibited on all servers. This includes sites that may infer sexual content, or link to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to our servers or any other server on the Internet. Links to such materials are also prohibited.

In addition any site selling or promoting Bulk email services is not allowed

Examples of non-acceptable content or links:

  • Pirated software
  • Hackers programs or archives
  • Warez Sites
  • Irc Bots
  • Unauhtrised Mp3 copies

We will be the sole arbiter as to what constitutes a violation of this provision.

CGI Scripts

Each account comes with its own cgi-bin. You are free to use any CGI scripts you wish, however we reserve the right to disable any CGI script that affects the normal operation of the server(s).

Background Running Programs

We may allow programs to run continually in the background. These are considered on a one to one basis and an extra charge will be incurred based on system resources used and operational maintenance needed.

IRC

We currently do not allow IRC or IRC bots to be operated on our servers.

Commercial Advertising - Email

Our servers may not be the source, intermediary, or destination address involved in the transmission of spam, flames, or mail bombs. Your domain may not be referenced as originator, intermediary, or reply-to address in any of the above. We consider spam any mass unsolicited message in the mediums of Newsgroups and Email. If you are found to have spammed, then we will immediately, without warning, disable your domain.

As such, any violation will result in immediate deactivation of services without refund.

Server Abuse

Any attempts to undermine or cause harm to a server is strictly prohibited.

Refusal of Service

We reserve the right to refuse or cancel service at our sole discretion.

If any terms or conditions are failed to be followed it will result in grounds for immediate account deactivation.

Terms and Conditions Governing Your Hosting Plan / Clyst Internet Services Agreement

Section 1 - Definition of Terms

The following words and expressions shall have meanings hereby assigned to them except where the context otherwise requires:

"Clyst Internet", "us", "we" and "our" means Clyst Internet;

"System", means the computer system, programming and communication facilities required by Silver Bullet Hosting for the operation of the service;

"Service", means your Internet Hosting provided by Silver Bullet Hosting to customers subscribing for the same;

"Client " and "You" means the party or parties who enters into this agreement with Silver Bullet Hosting;

Section 2 - Scope of Services

Silver Bullet Hosting reserves the right to modify, enhance and withdraw the service and alter Policies and Service Guidelines.

Section 3 - Terms of Payment

In consideration of Silver Bullet Hosting providing you with the service, you agree to payment as follows:

  • We do not offer refunds of less than one month's hosting fees. For new accounts cancelled in the first month we will charge the first months hosting invoice.
  • If we are forced to hand your account over to our debt collection agency for collection you will be liable for these collection costs.
  • Invoices will be issued on the commencement of the hosting agreement, and then monthly on the first day of each month thereafter, unless expressly agreed otherwise.
  • You shall pay on invoice the amount owed by the 15th of the month.
  • If collection for payment is unsuccessful, you will have 5 working days from notification by us of the unsuccessful collection to make payment, after which your account will be suspended.

Section 4 - Ownership of Designs and Concepts

Silver Bullet Hosting retains ownership of all designs and concepts created during consultation and design stages of development, until payment is made in full for contracted services.

Section 5 - Reselling of Services

You may not either directly, or via an agent, resell part or whole of any account served by SBH without express prior permission. Any client found doing so is in breach of this agreement and may be subject to the immediate termination of any and all accounts.

Section 6 - Validity of the Agreement

Either party may terminate the agreement on 30 working days written notice to the other party.

Silver Bullet Hosting reserves the right to cease immediately without liability (other than for the refund of unearned prepaid service fees) to provide the service and to terminate the agreement if you should go into liquidation or bankruptcy, or if you fail to conform to any obligation in accordance with this agreement subject to our terms.

Section 7 - Liabilities

You agree that Silver Bullet Hosting will not be liable for any indirect or consequential damages including but not limited to loss of profits or for any claim made on the client by any other party even though Silver Bullet Hosting may have been notified of such damage or claims.

Neither party to this agreement shall be responsible for failure to fulfill its commitments in this agreement if such failure is due to any other circumstances outside its control. Such circumstances comprise, but are not confined to, acts of God, war, riots and sabotage.

Section 8 - Web Site Content

You agree to abide by the Policy and Service guidelines and any modification from time to time as may be deemed necessary.

Section 9 - Disclaimer

Silver Bullet Hosting shall not be liable for any damages suffered by any user of these services, nor be liable for any claims or damages whatsoever or howsoever caused, including without limitations to property damage, loss of profits, interruption of business, intellectual property infringement, personal injury, or for any special, consequential or incidental damages, whether arising out of the clients inability to use the service, breaching of warranty, contract, liability or otherwise.

This agreement shall become effective on the date of your order form being submitted to us for the said service, or from the commencement of SBH's provision of services to you, whichever is the earliest.

You shall be deemed to have read this agreement and agree to be bound by this agreement. This agreement shall supersede all proposals or prior agreements, oral or written, and all other communications between the parties relating to the subject matter of this agreement.

Privacy Policy

Clyst Internet has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: www.clystinternet.co.uk

We use your IP address to help diagnose problems with our servers, and to administer our Web site. Your IP address is used to help identify you and your order

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address) and financial information (like their account or credit card numbers). Contact information from the order form is used to process orders. Financial information that is collected is used to bill the user for products and services.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. These include:

Secure Certificate SSL
Backup on disk

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us.

Details

About Us

Clyst Internet
Clyst St Mary
Exeter